American Society for Public Administration
People, Politics, and Technology: Public Service in the 21st Century
May 12, 2000
Patricia B. Wood
Public Management in a dot-gov World
We are currently working with others to ensure an architectural design to give Americans access to all government information and be able to conduct all major transactions online by 2003.
GSA's Federal Technology Service is leading the way in electronic procurement. It's conducting its procurement process for 2001 in a totally paperless environment. GSA issued every potential bidder a digital signature certificate that uses cryptography to ensure an electronic transaction that is secure and verifiable. Bidders sign and submit their initial proposals digitally. GSA issues the contract to winning bidders in an electronic signing ceremony. This process has already saved $1.5 million in staff hours
A survey by Dell Computers last September revealed that 90 percent of the public want to get their driver licenses and tags online; 78 percent want to vote, and 70 percent want to pay traffic tickets.
Dallas Morning News
kiosk provides information about nearly 50 categories of government benefits and services at the touch of a button or a keystroke. The information includes local, state and federal government material.
Forms are available from the Internal Revenue Service and INS, as well as for passport applications and driver's license change of address
This is going to bring the INS, and government in general, closer to the communities we serve," said John E. Ramirez, INS deputy district director in Dallas.
34 being installed nationwide. Three were already in Texas: in Bedford, Waco and Corsicana.
Each machine costs about $10,000 and is sponsored by a local government office or community organization in partnership with the federal government.
Obviously this alone won't solve all our problems, but I believe we are making strides to provide some relief," he said. - Ramirez
National Partnership for Reinventing Government
Develop an architectural design to enable Americans to have access to all government information and be able to conduct all major transactions on-line by 2003.
Team Gets Hammer Award
Wisconsin revamping tax system
The new system will be Web-enabled, allowing about 170,000 businesses to pay sales taxes online, transfer payments electronically and review their payment history
Maryland has posted its 50 largest tax delinquents online in an attempt to retrieve more than $9.7 million owed in overdue taxes, penalties and interest. The list has already worked for some individuals, Golden said. When delinquents were notified about the online postings, the office collected more than $153,000 from seven respondents and received commitments from about 12 others.